NEED ANSWERS?
WE GOT YOU.
Car stickers, custom orders, delivery and the details in between. Clear answers from the people making your order.
ORDERS & PAYMENT
What payment methods can I use?
Available payment methods are shown at checkout. Choose from the card and digital wallet options offered for your country and device.
Can I change or cancel my order?
Contact us as soon as possible with your order number and the change you need. We will check whether production has started and what can still be adjusted.
Custom work already in production may no longer be changeable. See our Refund Policy for details.
Do you offer discount codes?
Selected offers are shared through our newsletter and campaigns. If you have a code, enter it at checkout and check its conditions before completing your order.
Who is behind Le Design Customs?
Le Design Customs is an independent automotive brand operated by SIA Le Design customs, a registered company in Latvia. We design and produce our stickers and vehicle graphics in-house.
STICKERS & INSTALLATION
What is the difference between cut vinyl and printed stickers?
Cut vinyl follows the shape of the design, leaving no background around the lettering or graphic. Printed stickers carry a printed design on a film, which may be white or transparent depending on the product.
Check the individual product page for its material, finish and application method.
Are your car stickers suitable for outdoor use?
Our automotive stickers are made for outdoor use. Material, finish and expected durability vary by product. Check the product description for the specification that applies to your design.
Surface preparation, installation, weather exposure and cleaning all affect how long vinyl lasts.
Where can I apply a sticker?
Use a clean, smooth surface suitable for adhesive vinyl, such as sound paintwork or glass. Avoid dirt, wax, textured surfaces, damaged paint and coatings that interfere with adhesion.
Check the product instructions and test compatibility if you are unsure about the surface.
Can I install the sticker myself?
Small stickers can usually be applied at home with careful preparation. Larger banners, window decals and vehicle graphics need more care, accurate alignment and suitable conditions.
Follow the instructions supplied for your product. If you notice a problem with the sticker, contact us before installing it.
Will vinyl damage my paint?
Results depend on the condition and history of the surface, as well as installation and removal. Repainted, peeling, damaged or poorly bonded paint can lift when vinyl is removed.
We cannot guarantee compatibility with every finish. Check the surface first and ask a professional installer if you are unsure.
Can I remove the sticker later?
Yes. Remove vinyl slowly and carefully, using gentle warmth where appropriate. Adhesive residue may need a cleaner suitable for the surface.
Age, sunlight and paint condition affect removal. Avoid sharp tools and excessive heat.
How should I clean my stickers?
Clean gently with water, a soft cloth and a suitable mild cleaner. Avoid abrasive pads, aggressive solvents and directing a pressure washer at the edges of the vinyl.
Follow any care instructions supplied with your product.
Will your license plate frames fit my car?
Our European license plate frames are designed for standard 520 × 110 mm plates. Check your plate size, mounting area and the specification on the product page before ordering.
Are all products allowed on public roads?
Rules depend on your country and how the product is used. Check local requirements for windscreen visibility, window coverage, number plate readability and vehicle markings before installation.
A product being available to buy does not confirm that every installation is road legal.
CUSTOM & BUSINESS ORDERS
Can I order stickers with my own logo or design?
Yes. Choose a ready-to-order shape, upload your artwork and select the available options on the product page.
For larger quantities, special finishes or a design that needs more discussion, use our custom sticker and vehicle graphics solutions.
What should I send for a custom quote?
Send your logo or artwork, the approximate dimensions, quantity, preferred finish and where the graphics will be used. Include a reference image and deadline if you have them.
We will review the details and confirm the design approach, price and production timing before you proceed.
Do you work with car clubs, race teams and businesses?
Yes. We make custom logo stickers, club orders, branded license plate frames, sponsor graphics and vehicle graphics for businesses and race teams.
How long does a custom order take?
Timing depends on the artwork, material, quantity and scope. Design work and approval can add time before production begins.
Tell us your deadline when you enquire. We will confirm the schedule for your project.
PRODUCTION & DELIVERY
When will my order be dispatched?
Standard orders are typically prepared within 1–5 business days after payment. Custom and special orders can take longer.
Production time and delivery time are separate. Check the Shipping Policy and any timing confirmed for your order.
Do you deliver to my country?
Enter your delivery address at checkout to see the destinations and shipping methods currently available. If your country is unavailable, contact us before ordering.
How much does shipping cost?
The shipping charge and any applicable free shipping offer are shown at checkout for your address and order. Review the total before completing payment.
How long does delivery take?
Delivery estimates depend on the destination and shipping method. They start after dispatch and do not include production time.
See our Shipping Policy for destination estimates. Postal delays, holidays and customs processing can affect arrival.
How can I track my order?
Check your dispatch email for the shipment details and tracking link. If you cannot find it, check your spam folder or contact us with your order number.
What if my parcel is delayed or damaged?
Contact us with your order number and a description of the problem. For damage, include photos of the product, packaging and shipping label, and keep the packaging while we investigate.
If you notice a problem before installation, pause and contact us so we can review it.
RETURNS & PRIVACY
How do I request a return?
Contact us with your order number and the items you would like to return. Eligibility depends on the product and the reason for the return, particularly for personalised work.
Read the Refund Policy before sending anything back. If an item is faulty or incorrect, tell us what happened and include photos so we can assess it.
How is my personal information used?
We use the information needed to process orders, arrange delivery and provide support. Our Privacy Policy explains how personal information is handled, including the service providers involved.
You can manage available cookie preferences through the store's privacy controls.